Pop Couch operates the website itspopcouch.zumobike.in , which provides online ticket booking and event information for our cinema experiences.This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services. By using our website, you agree to the terms described here.Privacy Policy of Pop Couch
1. Information Collection and Use
To enhance your experience, we may require you to provide certain personally identifiable information, such as:
- Name
- Email address
- Phone number
- Payment details (processed securely through trusted third-party gateways)
- Postal address (if required for specific services)
We use this information solely for:
- Booking tickets
- Providing customer support
- Sending event updates and promotional offers (optional and consent-based)
2. Log Data
Whenever you visit our website, we collect Log Data automatically sent by your browser, which may include:
- IP address
- Browser type and version
- Pages you visit
- Date and time of visit
- Time spent on pages
This data helps us improve website performance and user experience.
3. Cookies
Our website uses cookies to provide a smoother browsing experience and to analyze traffic.
- You can choose to accept or refuse cookies via your browser settings.
- Refusing cookies may limit certain features of our website.
You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.
4. Third-Party Service Providers
We may employ third-party companies to:
- Facilitate bookings and payments
- Analyze website performance
- Provide customer service support
These parties only have access to information required to perform these tasks and are bound by strict confidentiality agreements.
5. Security
We prioritize the security of your data and use commercially acceptable measures to protect it.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute protection.
6. Refund and Cancellation Policy
- Refunds will only be processed if a show is cancelled by Pop Couch due to operational reasons.
- Refunds will not be issued for weather-related cancellations, such as rain affecting open-air events.
- If a show is cancelled by us, a full refund will be processed within 7 business days.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of these external sites.
8. Children’s Privacy
Pop Couch does not knowingly collect personal information from children under 13.
If we discover that a child under 13 has provided personal data, we will delete it immediately.
Parents or guardians can contact us for concerns regarding their child’s data.
9. Changes to This Privacy Policy
We may update our Privacy Policy periodically.
- Changes will be posted on this page with the effective date clearly mentioned.
- Continued use of our services after updates indicates your acceptance of the revised policy.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.